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Ratings and Reviews for Troutcatchers

Merchant Ratings
5.0 1
4.9Troutcatchers
 
Thank you for choosing Troutcatchers! Verified reviews are priceless, strengthening our bond and aiding informed decisions. We deeply appreciate your input, always striving to enhance your troutcatcher experience. Tight Lines!
 
MerchantTroutcatchers
URLhttps://www.troutcatchers.co.uk
Phone
Customer Review
4.3 / 5
Sorry to say the beads were not tungsten, just ordinary gold beads,very light packet only had 23 with one loose bead in the envelope,other items fine.
David L. 3/12/2024 at 08h17
Customer Review
4.7 / 5
Good all round service,
always go out of their way to help/advise.
David M. 3/11/2024 at 00h39
Customer Review
4.7 / 5
I had an issue with paying over the internet - ie card transaction would not complete - however rather than just failing - I received an e-mail giving alternatives - I paid by phoning the office and completing the transaction.
The product was with me the following day/ morning delivery - in N Ireland..great service.
Product was exactly what was ordered.

Well done - so apart from the issue over the internet - top performance.
Happy customer
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Stephen B. 2/22/2024 at 08h31
Thank you for your review, delighted that we could help.
Troutcatchers 2/22/2024 at 19h31
Customer Review
4.7 / 5
Ordered the wrong size. Nick replaced with the correct size without fuss. Great service and best price
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William P. 2/15/2024 at 14h54
Customer Review
4.7 / 5
On the whole very pleased with the service just the cock hackles being a bit small and fluffy making them unusable.
Edward D. 1/31/2024 at 10h06
Customer Review
4.7 / 5
All good.
David E. 1/31/2024 at 09h12
Customer Review
4.0 / 5
Arrived very quickly . Customer service tbc.
Peter S. 12/27/2023 at 15h33
Customer Review
4.7 / 5
Perfect tool for the job.
Anthony E. 12/27/2023 at 00h11
Customer Review
4.7 / 5
Highly professional service. Very consistent and and prompt service.
James w. 11/1/2023 at 16h53
Customer Review
4.0 / 5
Very good.
David M. 10/29/2023 at 12h37
Customer Review
4.7 / 5
Shipping a little slow on this order, took 4 days to arrive by Royal Mail during the working week.

All of the products ordered were of great quality..as always.
Tim J. 10/1/2023 at 11h21
Thank you for your feedback & positive feedback. We acknowledge this delivery took longer than your previous orders, & apologise for any inconvenience caused by Royal Mail.
Standard post is normally very quick, however for urgent orders we recommend using the Guaranteed or courier option to ensure a more timely delivery. Hope this helps.
Troutcatchers 10/3/2023 at 07h32
Customer Review
4.7 / 5
Topping up for start of fly tying season. Service and shipping continues in a very high standard.
James w. 10/1/2023 at 09h19
Customer Review
4.3 / 5
Vest as described.A little larger than expected.I am a small man.Feels light.This might well be an advantage if it is durable and wears well.Even more storage space than I expected.Very happy with my purchase.
James s. 8/25/2023 at 09h48
Customer Review
4.7 / 5
Good.
David M. 8/21/2023 at 00h35
Customer Review
4.7 / 5
Shipping let down by courier. Told that package would arrive on a certain day, within a set timescale. However, item delayed and no reason given. Item arrived the next day. Call me a cynic, but if it’s too much trouble couriers can’t be bothered to go out of their way and deliver the service they are being paid for.
Kim B. 8/20/2023 at 14h32
Thankyou for your review. We're sorry for the delay, especially given your track record of leaving 5-Star reviews. We're looking into the courier issue and welcome you to reach out for any future concerns, so we can address them promptly.
Troutcatchers 8/22/2023 at 19h09
Customer Review
4.7 / 5
Quality products with excellent service and value.
Mike G. 8/6/2023 at 07h01
Customer Review
4.7 / 5
Good, fast delivery.
Bob C. 7/17/2023 at 09h50
Customer Review
4.7 / 5
All very good.
George B. 7/16/2023 at 14h25
Customer Review
4.7 / 5
Very quick service.
Andy H. 7/11/2023 at 16h24
Customer Review
4.7 / 5
Very pleased order turned up inside 24 hours.
Colin c. 7/3/2023 at 11h38
Customer Review
4.7 / 5
Excellent service.
Ian g. 7/3/2023 at 08h01
Customer Review
4.0 / 5
Very good.
Mike b. 7/2/2023 at 10h00
Customer Review
4.7 / 5
Great Service.
John N. 6/22/2023 at 11h25
Customer Review
4.7 / 5
Great filleting knife , keeps sharp and handles well . Service was excellent and the product arrived when stated.
Tony E. 6/12/2023 at 20h34
Customer Review
4.7 / 5
Sorry I must have written a review on a wrong site.. Very prompt delivery.
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Alan T.ucker. 6/11/2023 at 23h09
Customer Review
4.7 / 5
Just what I ordered.
Kenneth R. 6/5/2023 at 13h56
Customer Review
4.7 / 5
First time dealing with Troutcatchers and was impressed with the delivery punctuality, selection, quality and professional way in which this comapny operates. I shall be ordering again.
David M. 6/5/2023 at 01h15
Customer Review
4.3 / 5
All as advertised and within the delivery window too. Only problem was the couriers (FedEx) rather rubbish parcel tracking tool that tells you very little, you have to hang around for the entire delivery window as no live updates are given at all. DPD do a much better job and should be industry standard, perhaps a change of courier Troutcatchers?
Tim J. 5/22/2023 at 07h46
Thank you for your feedback. We're glad your order arrived within 23 hours of ordering. We understand that courier experiences vary, but committed to ensuring the best delivery experience. Let us know your preferred courier at time of order & we'll provide quotes accordingly. Your satisfaction is important to us.
Troutcatchers 5/24/2023 at 08h16
Customer Review
4.7 / 5
Always use Kamasan pleased with the speed of the order was sent to me good service.
Philip S. 5/18/2023 at 20h47
Customer Review
4.7 / 5
On time as promised , cant ask for more than that.
David M. 5/11/2023 at 12h20
We truly appreciate your continued loyalty as a long-term customer. We are delighted to hear that we were able to deliver on our promise and provide you with a timely service.
Troutcatchers 5/11/2023 at 13h35