TROUTCATCHER Return Policy
We want you to buy with confidence any time you purchase products on the troutcatcher.co.uk website.
If you wish to return any item to Troutcatchers, email / contact us for a return authorisation number.
Please make sure following is complied with to make the process as efficient for you as possible.
FAULTY GOODS - If an item is found to be faulty or damaged, please notify us before returning so we can advise you further. Please contact us - 08451990238
In order to comply with health and safety regulations, any faulty items being returned for assessment must be in a clean and dry condition, free from mud and dirt etc. We regret we are unable to process items that do not meet this criteria and such items will be returned to you at your cost.
In some cases manufacturer / supplier may need to see item(s) before repair / replacement can be agreed.
Note, Special Items, Ordered Incorrectly, Returned without Due Course; at the discretion of the company management, there may be a 10% re-stocking charge (plus any relevant delivery charges) (Items must be returned packaged and as new)